Monthly Archives: January 2011

Samsung’s non-existing printer support: Do you have hours to waste?

Background & The SamSung SCX-4828FN Printer After the sudden death of a HP printer and the horrible HP customer service experiences, I thought it was time to try a new brand of printers and forget HP. Seeing Korean brands are making … Continue reading

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HP = Bad LaserJet Printer and Bad Customer Service

The broken and unreliable HP LaserJet printer After the latest breakdown of a HP LaserJet m1522nf multi-function printer and the unprofessional customer service provided, I won’t consider buying HP printers anymore. HP LaserJet used to mean quality and I think my old … Continue reading

Posted in Customer Service | Tagged , , , , | 1 Comment