Tag Archives: Twitter

I heart Clarks

I was impressed by Clarks Shoes when they replaced two pairs of my defective shoes free of charge. Once the Clarks‘s experts confirmed the problems (via emailed photos of defective parts of the shoes), Clarks let me pick any styles of shoes … Continue reading

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KitchenAid to the Aid using Twitter

I expect a lot from well respected brands like KitchenAid, which was why I tried to get two, in my opinion, poorly designed and engineered pans replaced. You can read more in “Getting help from KitchenAid via Twitter” (Sept 2010). Here is an excerpt, … Continue reading

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